Making best practice stick

How UK firms can increase productivity by adopting leading-edge working practices


Written by:
Dr. Michel Leseure, Lead Scholar, Aston Business School
Dr. Kamal Birdi, Advisory Scholar, Institute of Work Psychology, University of Sheffield
Dr. Joachim Bauer, Advisory Scholar, Leeds University Business School
Dr. David Denyer, Project Co-ordinator, Cranfield School of Management
Professor Andy Neely, Deputy Director, Advanced Institute of Management Research

A productivity gap has been identified between the UK and its leading international competitors such as the US, France, Germany and Japan. The adoption of leading edge working practices, it is argued, can help UK firms close that gap. But the UK currently lags behind its major competitors in this area.1 Even where UK firms do adopt best practices, such as ISO 9000, Total Quality Management (TQM) and Supply Chain Learning (SCL), they tend to do so less effectively and extensively. The question is why do UK firms struggle to make best practice stick? As part of its ongoing work, the DTI asked AIM to conduct further research in this area. This report provides an overview of the findings of a team of management scholars selected by AIM to review existing research on the subject. Read more

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