Responding better to extreme events

Responding better to extreme events


David Denyer

Making The Case For The Social Sciences, No. 6 Management

Extreme events such as accidents, crises and disasters often hit the headlines but also occur regularly beyond the public gaze in organisations of all types. Investigations into such incidents typically highlight systemic failures, raising fundamental issues about management and organisation. Following an extreme event such as Deepwater Horizon or the cases of Victoria Climbié and Baby P, organisations often instigate new practices, redesign processes and procedures and implement new work methods to prevent or limit recurrence. In many instances a Board of Inquiry also publishes recommendations for change, codifying practices to be implemented not only in the organisations that suffered the extreme event but also throughout the sector. However, it often proves very difficult to get the new ways adopted. Read more

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